Returns and Exchange

We want you to love your VIIVA activewear. If you are not completely satisfied, you have a 30-day right of return or exchange from the date you receive your order. To be eligible, items must be unused, unwashed, and in their original condition, with all tags and hangtags attached.


Returns:

If you’d like to return an item, click here -> Return Portal to enter your email, select the item(s), print and attach the return label, and drop off your package at your nearest shipping agent. Refunds are processed within 5 - 10 business days after we receive and inspect your return.


Exchanges:

If you’d like a different size, we recommend returning the original item and placing a new order - this ensures you get the perfect fit. Simply follow the instructions in our Returns Portal to return your item, and then order the size you want.


Return costs:

For returns within Sweden, a flat fee of 60 SEK / 6 € will be deducted from your refund. You are responsible for the return shipping, and any uncollected packages incur a 200 SEK / 20 € handling fee. 

🌍 For other countries, return costs may vary - we’re working with our shipping partners to offer more affordable options soon.

 

Meet the founder

Hi there, I’m Lara - the founder of VIIVA.

I’m a Brazilian fashion designer, specialized in luxury at ESMOD Paris. I moved to Sweden in 2020, after living in a few other countries along the way. VIIVA grew from both my background in design and my personal relationship with fitness.

I wasn’t always an active person. I’ve been through phases of not moving much, not eating particularly well, and feeling quite disconnected from myself. When I finally changed my habits, I realized how much better life became: more energy, less stress, a way better mindset, and more balance. What I never understood, though, was why fitness had to be so extreme, serious, and pressure-filled.

VIIVA was created to show that you can improve your lifestyle without crazy diets, insane training, or perfection. It’s about balance, consistency, a bit of humor… and wearing cool, well-designed activewear while you’re at it.

In 2024, a big life change pushed me to finally turn this idea into reality.

I hope you’ll love VIIVA as much as I love building it 🖤