Privacy Policy

We’ve got your back - your data is safe with us, and we handle it with care according to GDPR so your VIIVA experience stays smooth and secure.

 

Data Controller

VIIVA AB, organization number 559540-3493, is responsible for your personal data.
Address: Metronomgatan 5, 126 28 Hägersten, Sweden
Email: contact@viiva.se


Data Collection & Use

We collect and process personal data (such as name, email, address, phone, and payment details) to:

  • Fulfill orders and provide customer service
  • Handle payments and shipping
  • Comply with accounting/legal obligations (normally 7 years under Swedish law)
  • Send marketing communications (only with your consent)


Data Subject Rights (GDPR)

You have the right to:

  • Access your personal data
  • Rectify incorrect or incomplete data
  • Delete your data (“Right to be Forgotten”)
  • Restrict or Object to processing
  • Data Portability (export your data)

Requests can be made by contacting us at contact@viiva.se.


Retention

We keep your data only as long as necessary for the purpose collected, e.g.:

  • Orders: 7 years (legal/accounting requirements)
  • Marketing: until you unsubscribe
  • User accounts: until you request deletion


Third-Party Processors

We use trusted service providers to operate our webshop. These providers may process personal data on our behalf under GDPR-compliant agreements.


Complaints

If you believe we have mishandled your data, you may lodge a complaint with:
Integritetsskyddsmyndigheten (IMY) – Swedish Authority for Privacy Protection
Website: https://www.imy.se


Contact

For privacy-related questions, contact:
Privacy Contact – VIIVA AB
Email: contact@viiva.se
Address: Metronomgatan 5, 126 28 Hägersten, Sweden