PRIVACY POLICY
Your data is safe with us and handled carefully according to GDPR, so that your VIIVA experience remains smooth and secure.
Data Controller
VIIVA AB, organization number 559540-3493, is responsible for your personal data.
Address: Metronomgatan 5, 126 28 Hägersten, Sweden.
E-mail: contact@viiva.se
Collection & Use of Data
We collect and process personal data (such as name, email address, address, phone number and payment information) to:
- Process orders and provide customer service
- Handle payments and shipping
- Fulfill accounting and legal obligations (normally 7 years according to Swedish law)
- Send marketing communications (only with your consent)
Your Rights under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data ("right to be forgotten")
- Restrict or object to processing
- Data portability (export your data)
Requests can be made by contacting us at contact@viiva.se.
Storage Period
We only store your data as long as necessary for the purpose for which it was collected, e.g.:
- Orders: 7 years (legal requirements/accounting requirements)
- Marketing: until you unsubscribe
- User accounts: until you request deletion
Third-Party Providers
We use trusted service providers to operate our webshop. These providers may process personal data on our behalf within the framework of GDPR-compliant agreements.
Complaints
If you believe that we have handled your data incorrectly, you can file a complaint with: Integritetsskyddsmyndigheten (IMY) – Swedish Authority for Privacy Protection Website: https://www.imy.se
Contact
For privacy inquiries, please contact:
Privacy Contact – VIIVA AB
E-mail: contact@viiva.se
Address: Metronomgatan 5, 126 28 Hägersten, Sweden